Lesson 8 of 9 · about 22 minutes
Vehicles, Travel and Trackers
You'll be able to
- Explain what the FTC alleged GM collected, how often, and which consumer reporting agencies received it
- Request your own file from an insurance data company and limit what your car shares
- Turn on unknown-tracker alerts on iPhone and Android, respond safely to one, and know what they cannot catch
- Prepare devices for a border crossing using CBP's own published rules
Start here: the five-minute version
- iPhone: open Settings, then Notifications, then Tracking Notifications, and make sure Allow Notifications is on.
- Android: open Settings, then Safety and emergency, then Unknown tracker alerts, and tap Scan now.
- In your own car, open the infotainment settings and delete any phones in the paired list that are not yours.
- Next time you rent a car, charge from the lighter socket, not USB, and delete your phone from the car before you return it.
A car is a rolling computer with your home address in its GPS history, and a coin-sized tag dropped in a bag can report where you sleep. The first half of this lesson is about who collects that, how, and what has gone wrong. The second half is what to do about it, level by level.
The threat: who is watching on the road
What a connected car collects, and who bought it
A connected car has its own cellular connection, separate from your phone. That is how remote start, crash alerts and the maker's app work, and it can report whether or not you ever pair a phone. That stream is called telematics. Where it goes depends on what you agreed to, often in an enrollment screen you saw once.
The FTC's case against General Motors shows the plumbing. According to the agency's complaint, GM collected precise location (latitude, longitude, heading, speed and a time stamp) "every three seconds, starting from ignition on," tied to the car's VIN. The program grew from about 500,000 vehicles to roughly nine million. A separate feed, OnStar Smart Driver, logged hard braking, hard acceleration, seat belt use and speeding over 80 mph. GM sent driver behavior data, with names and addresses, to Verisk under an agreement amended in December 2016, and to LexisNexis Risk Solutions under a contract from August 2019. Location data was also licensed to Wejo, a British connected-car data company, which sublicensed it for uses such as outdoor advertising analytics.
Those buyers matter because both are consumer reporting agencies. The FTC said such agencies used the data in reports that insurers used "to deny insurance and set rates." It said GM's enrollment was "confusing and misleading," that drivers were told the data would help them assess their own driving, and that some did not know they had been signed up at all. GM ended the agreements in March 2024 and dropped Smart Driver that June. These were allegations, and GM settled. The final order, approved January 14, 2026, requires GM to get "affirmative express consent" before collecting, using or sharing connected vehicle data, to let all U.S. consumers request a copy of their data and its deletion, and to let owners turn off precise location where the car allows it. GM is banned for five years from disclosing location and driving data to consumer reporting agencies. The order runs 20 years and keeps an exception for location sent to emergency responders.
GM was the case that got caught. The CFPB's list of consumer reporting companies includes LexisNexis C.L.U.E. and Telematics OnDemand and notes that some companies in that category "may also share your driving behavior data with auto insurers." Because these are consumer reporting companies, the Fair Credit Reporting Act gives you the right to see your file.
Rental cars, tolls and loyalty programs
A rental car remembers the last driver. The FTC warns that a paired phone can leave call logs, messages and GPS destinations behind, where the next renter may find them, and that a USB cable can transfer data even when you only want a charge.
Toll transponders log each time you pass a gantry, and pay-by-plate tolling photographs your plate. Airline and hotel loyalty programs keep a travel history tied to your name. Breaches turn that history into someone else's file. The FTC's October 2024 action against Marriott and Starwood covered breaches from 2014 to 2020 that affected more than 344 million customers worldwide. One exposed 339 million guest records, including 5.25 million unencrypted passport numbers. Another exposed 5.2 million guest records, 1.8 million of them Americans, with names, addresses, phone numbers, birth month and day, and loyalty account details. Marriott also paid $52 million to 49 states and the District of Columbia. The FTC order requires a link where U.S. customers can ask for deletion of their personal information, tied to an email address or loyalty number.
Hidden trackers and the people who plant them
The Bureau of Justice Statistics estimates 3.4 million people age 16 or older were stalked in 2019. In its report, 80.1 percent were stalked with technology, and about 14 percent of those were tracked with an electronic device or app. Most victims, 67 percent, knew their stalker, and about a quarter were stalked by a current or former intimate partner. Women were stalked at more than twice the rate of men. Less than a third of victims reported it to police.
There are two kinds of tracker, and they need different defenses. A Bluetooth tag such as an AirTag has no GPS or cell radio of its own. It broadcasts a signal that nearby phones pick up and report to the owner, so it works best in crowded places. In February 2022 Apple acknowledged "reports of bad actors attempting to misuse AirTag," added earlier alerts and louder sounds, and noted that every AirTag has a serial number tied to an Apple ID, which Apple can provide to police in response to a valid request. A GPS unit is the older kind. It finds its own position and reports over a cellular connection. In 2018 a former Ohio state trooper was sentenced to 24 months in federal prison for cyberstalking after placing a GPS device on a victim's vehicle and watching her location in real time, according to the U.S. Attorney's Office.
Since May 2024, iPhones and Android phones can warn you about each other's Bluetooth trackers. Apple and Google wrote a shared specification, Detecting Unwanted Location Trackers, and Apple shipped it in iOS 17.5 while Google launched it on Android 6.0 and later. Several tag makers, including Chipolo and Pebblebee, committed to compatible tags. The IETF now has a working group standardizing it, with rules for how tags announce themselves, how a phone can make one play a sound, how to get disabling instructions, and how to shut nonconforming tags out of the finding networks. Older or off-brand tags may not be covered, and no phone alert is built to catch a cellular GPS unit.
Your devices at the border
Border crossings are where your devices get the least legal protection. CBP says all travelers crossing the border are subject to inspection, and that includes phones and laptops. CBP's numbers, from its own page: 55,318 travelers had their devices searched in fiscal year 2025, out of more than 419 million processed, which is under 0.01 percent. Searches are rising. The first three quarters of fiscal 2026 already reached 52,081.
CBP's rules, as it states them: a basic search is a manual look. An advanced search, where equipment copies or analyzes the device, needs reasonable suspicion or a national security concern and a senior manager's approval. Officers disable network connections first and "may not use the device to access information that is solely stored remotely." Information CBP keeps can sit in its Automated Targeting System for up to 15 years.
How to reduce it
Level 1 Everyday
Tracker alerts are the first defense against a planted Bluetooth tag, and they cost nothing. They answer one threat well: an AirTag, Find My accessory or compatible tag moving with you. They do not catch a cellular GPS unit, and they can lag (EFF's tracker guide says up to 24 hours), since a phone needs time to decide a tag is following you and not just near you. And yes, on iPhone they ask you to turn on a location feature to catch location tracking. That is the trade.
Do this: Turn on tracker alerts
- iPhone: update to iOS 17.5 or later, which Apple says is needed for third-party compatible trackers.
- iPhone: open Settings, then Privacy and Security, then Location Services, and turn it on. Under System Services, turn on Significant Locations. Turn Bluetooth on.
- iPhone: open Settings, then Notifications, then Tracking Notifications, and turn on Allow Notifications. Leave Airplane Mode off when you want alerts; Apple says they will not arrive while it is on.
- Android 12 or later: open Settings, then Safety and emergency, then Unknown tracker alerts. On Android 11 or earlier, the path is Settings, then Google, then Personal and device safety, then Unknown tracker alerts.
- Android: make sure Allow alerts is on and turn on Location, which Google says automatic alerts need. Tap Scan now for a check; Google says it takes about 10 seconds.
Cost: none. Protects: you from AirTags, Find Hub network tags and compatible trackers. Google says playing a sound on a tracker does not notify its owner.
If an alert arrives, the response is quick to learn. Turning off Bluetooth or Location Services on your phone does not help. Apple says that does not stop the owner from seeing the tag's location. Disabling the tag does. But disabling also tells the owner something changed, which matters if the owner is a partner or ex.
Do this: Respond to a tracker alert
- Tap the alert. On iPhone tap Continue, then Play Sound. On Android tap Play sound.
- Search where tags hide: jacket pockets, the outer pockets of bags, and your vehicle. Apple names all three.
- For an AirTag, hold the top of your phone near its white side. A web page shows the serial number and the last four digits of the owner's phone number. Take a screenshot.
- To disable it on iPhone, open Find My, tap Items, scroll down to Unknown Items Detected with You, and follow Instructions to Disable. The owner then stops getting location updates.
- If you feel unsafe, go to a public place and call police. Apple says law enforcement can request information about the tag from Apple and may need the tag and its serial number.
Cost: a few minutes and some nerve. Protects: your location from whoever planted it.
Rental cars are the other Level 1 habit. Charge from the lighter socket with an adapter, since the FTC warns USB can move data. If you pair by Bluetooth, grant only what you need; the FTC's example is that music playback does not need your contacts. Before you return the car, open its settings, find your phone in the paired devices list and delete it, and clear any addresses you typed into the GPS. Two minutes at drop-off keeps your call log and the route to your house out of the next renter's hands. It does nothing about the rental company's own telematics, which you do not control.
Level 2 Careful
Your own car may report more than any rental. Turning off location sharing and driving scores answers the GM-style threat directly: data that is never collected cannot be sold to a reporting agency. Requesting your file answers the part already done, because it shows whether driving data has reached the companies insurers check. The cost is real. Remote start, the maker's app or automatic crash response may stop working, so ask the maker what you lose before switching everything off. None of this touches plate readers or tolls.
Do this: Limit and check what your car reports
- Open the car's settings screen and look for menus named connected services, location services, data sharing or privacy. Names vary by brand; the owner's manual lists them.
- Turn off location sharing and any driving score or "smart driver" feature you did not choose. Check the maker's phone app for the same settings, since some live only there.
- If you drive a GM vehicle, use the data copy and deletion request process the FTC order requires GM to offer.
- Request your LexisNexis consumer disclosure report online at consumer.risk.lexisnexis.com/request, by phone at 1-888-497-0011, or by mail. It asks for your Social Security number or your driver's license number and state, and answers by U.S. Mail.
- Ask your insurer in writing whether it has received driving data about you from any outside source.
Cost: an hour and some connected features. Protects: your driving record from being sold, and your rates from data you never knew existed.
Hand checks are for the threat alerts miss. With a flashlight, look under bumpers, inside wheel wells, under seats, in the glove box and trunk, and in the seat pockets. Empty every pocket of the bag you carry daily, including the lining. If you find a device, photograph it where it sits before touching it, because a GPS unit and its placement are evidence.
Level 3 Private
The travel trail is mostly optional fields. An email alias for bookings and loyalty accounts (see Browsing, Search and Email) keeps a breach from tying your trips to your main inbox. Skip birthday, home address, companions and preferences in profiles, and decline marketing and partner sharing in each account's privacy settings. If you have stayed with Marriott, its deletion link exists because of the FTC order. Pay cash at a toll booth where one still exists, or accept the transponder record as the price of the fast lane. What you cannot trim is your name: your airline ticket has to match the ID TSA checks, so never try to fly under another name. Cost: lost points and slower checkouts.
Level 4 Hardened
Border prep answers one threat, a device search at a port of entry, and its main tool is leaving data at home. It does not stop a search, and CBP may hold a device it cannot inspect. EFF's guide to crossing the U.S. border covers more choices.
Do this: Prepare devices for a border crossing
- Decide what has to cross with you. CBP can only examine what is on the device, so data left at home or kept only in a cloud account is outside a device search.
- Back up everything, then remove what you do not need on the trip.
- Turn the phone fully off before you reach the inspection area, so it needs your passcode to start again.
- Know the consequences before you decide about a passcode. CBP says a U.S. citizen will not be denied entry over a device it cannot inspect, but the device may be detained. Foreign nationals' refusal can count against admission.
- Ask for CBP's tear sheet if your device is searched. CBP says it explains the search and how to seek redress.
Cost: setup before the trip, possibly a detained device. Legal line: never lie to a CBP officer and never hide or destroy data once a search has started.
More travel planning: Device Security and Travel.
Level 5 Hyper-vigilant
Travel with a separate phone and laptop that hold nothing but the trip, signed into accounts made for the trip. Treat any device that left your sight in a hotel or at a checkpoint as suspect, and reset it at home. The weak point is you: one familiar login or one loyalty number links the travel identity back. Lesson 9 covers how that happens.
The ladder for this topic
| Level | What to do | Cost or tradeoff |
|---|---|---|
| 1 Everyday | Tracker alerts on; delete your phone from rental cars; charge rentals without USB | Minutes; alerts need Location and Bluetooth on |
| 2 Careful | Turn off car location sharing and driving scores; request your LexisNexis file and car data; hand-check car and bag | Some connected features may stop |
| 3 Private | Email aliases for travel; strip loyalty profiles; use deletion links; limit transponder use | Lost points, slower tolls |
| 4 Hardened | Minimal data across the border; phone off at inspection; know CBP's passcode rules | Setup time; a device may be detained |
| 5 Hyper-vigilant | Dedicated travel devices and accounts; reset anything left out of sight | Cost of extra devices and discipline |
Common mix-ups
- Claim: My car only shares data if I pair my phone. What the evidence shows: A connected car can report over its own cellular connection. The FTC said GM collected location every three seconds from ignition on.
- Claim: An iPhone cannot detect an Android-network tag. What the evidence shows: Since May 2024 both systems alert on compatible trackers from either side under the shared DULT specification.
- Claim: Turning off Bluetooth stops an AirTag owner from seeing its location. What the evidence shows: Apple says turning off Bluetooth, Location Services or Find My on your device does not stop the owner. Disabling the tag does.
- Claim: CBP can read your cloud email at the border. What the evidence shows: CBP says a border search covers only what is on the device, and officers disable network connections first.
If you report on this
CBP posts quarterly device search counts on its border search page, so a rising trend can be checked every few months. Ask car dealers what data sharing options they turn on at delivery, and ask insurers licensed in your state whether they buy driving data from reporting agencies.
Go further
Tools
- Apple Support, what to do if you get a tracker alert.
- Android Help, find unknown trackers.
- LexisNexis Risk Solutions, consumer disclosure report request.
- CFPB, list of consumer reporting companies and how to request your file.
Guides
- EFF Surveillance Self-Defense, How to Detect Bluetooth Trackers.
- EFF Surveillance Self-Defense, Things to Consider When Crossing the U.S. Border.
- FTC Consumer Advice, Renting a Car.
- NNEDV Safety Net, spyware and stalkerware guidance for survivors.
- National Domestic Violence Hotline, phone, text and chat.
- CBP, Border Search of Electronic Devices, with quarterly statistics.
- FTC, the GM and OnStar complaint, with the data flows.
Check yourself
1. On an Android 12 or later phone, where do you run a manual scan for unknown trackers?
Google's help page gives Settings, Safety and emergency, Unknown tracker alerts, Scan now. The scan takes about 10 seconds.
2. According to the FTC's complaint, which companies received GM driver behavior data such as hard braking and speeding over 80 mph?
The complaint names Verisk and LexisNexis Risk Solutions. The FTC said consumer reporting agencies used such data in reports that insurers used to deny coverage and set rates. These are allegations; GM settled.
3. What does the FTC's final order against GM and OnStar, approved January 14, 2026, require?
The order requires express consent, a way for U.S. consumers to get and delete their data, the ability to turn off precise location where the car allows it, and a five-year ban on sharing with consumer reporting agencies, all within a 20-year order.
4. Why might your phone's unknown-tracker alert miss a hidden GPS unit on your car?
Tracker alerts look for Bluetooth tags such as AirTags that piggyback on nearby phones. A cellular GPS unit sends its own reports, so a hand search is the check for it.
5. What does the FTC suggest before returning a rental car you paired with your phone?
The FTC warns rentals can keep GPS destinations and call and message logs. Delete your device from the paired list, and charge with a lighter adapter instead of USB.
6. A U.S. citizen declines to give CBP a phone passcode at the border. What does CBP say can happen?
CBP says a U.S. citizen will not be denied entry over a device it cannot inspect, but the device may be subject to detention. CBP also says officers may not use a device to reach data stored only in the cloud.
Terms in this lesson
- Telematics
- Data a connected car sends home over its own cellular modem about where it is and how it is driven.
- Consumer reporting agency
- A company that compiles reports about people for decisions like credit, insurance or jobs. The Fair Credit Reporting Act lets you request your file.
- Unknown tracker alert
- A phone notification that someone else's Bluetooth tracking tag appears to be moving with you.
- Detecting Unwanted Location Trackers (DULT)
- The Apple and Google industry specification, now in an IETF working group, that lets iPhones and Android phones warn about each other's compatible trackers.
- Basic and advanced border search
- CBP's two kinds of device search. Basic is a manual look. Advanced means connecting equipment to copy or analyze, and needs reasonable suspicion or a national security concern plus senior manager approval.
Sources
- Apple, What to do if you get an alert that an AirTag, AirPods or Find My accessory is with you checked 2026-10
- Google, Find unknown trackers (Android Help) checked 2026-10
- Apple Newsroom, Apple and Google deliver support for unwanted tracking alerts in iOS and Android (May 13, 2024) checked 2026-10
- Apple Newsroom, An update on AirTag and unwanted tracking (Feb. 10, 2022) checked 2026-10
- IETF, Detecting Unwanted Location Trackers (dult) working group charter checked 2026-10
- FTC, FTC Finalizes Order Settling Allegations that GM and OnStar Collected and Sold Geolocation Data Without Consumers' Informed Consent (Jan. 2026) checked 2026-10
- FTC, FTC Takes Action Against General Motors for Sharing Drivers' Precise Location and Driving Behavior Data Without Consent (Jan. 16, 2025) checked 2026-10
- FTC, In the Matter of General Motors LLC et al., final complaint (Jan. 2026) checked 2026-10
- CFPB, List of consumer reporting companies checked 2026-10
- LexisNexis Risk Solutions, Consumer request page checked 2026-10
- FTC Consumer Advice, Renting a Car checked 2026-10
- FTC Office of Technology, Cars and Consumer Data: On Unlawful Collection and Use (May 14, 2024) checked 2026-10
- FTC, FTC Takes Action Against Marriott and Starwood Over Multiple Data Breaches (Oct. 2024) checked 2026-10
- Bureau of Justice Statistics, Stalking Victimization, 2019 (Feb. 10, 2022) checked 2026-10
- U.S. Attorney's Office, Southern District of Ohio, Former State Trooper Sentenced for Cyberstalking (Oct. 25, 2018) checked 2026-10
- CBP, Border Search of Electronic Devices at Ports of Entry (last modified Aug. 4, 2026) checked 2026-10
- NNEDV Safety Net, Spyware and Stalkerware: Phone Surveillance checked 2026-10
- 15 U.S.C. 1681g, Fair Credit Reporting Act, Disclosures to consumers (LII) checked 2026-10
- EFF Surveillance Self-Defense, How to Detect Bluetooth Trackers checked 2026-10
- EFF Surveillance Self-Defense, Things to Consider When Crossing the U.S. Border checked 2026-10
- National Domestic Violence Hotline checked 2026-10